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sophiak56824059
January 14, 2020
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Hello customer care

  • January 14, 2020
  • 1 reply
  • 1031 views
ERROR
An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: c367e348-1095-4034-bcda-460c795b2921
 
 
 
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Best answer by Asheesh_Pandey

This is a common project rendering workspace error due to heavy use of segments, filters or secondary dimension. This goes away by itself sometimes - try refresh or close browser clear cache and retry, if persist do following-

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com

1 reply

Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity AdvisorAccepted solution
Community Advisor
January 15, 2020

This is a common project rendering workspace error due to heavy use of segments, filters or secondary dimension. This goes away by itself sometimes - try refresh or close browser clear cache and retry, if persist do following-

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com
- Asheesh
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