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tg86
tg86
Level 2
September 10, 2019
Solved

Healthcheck Dashboard 3.02

  • September 10, 2019
  • 3 replies
  • 4492 views

Hi

I recently downloaded the 3.02 HC xls and created an oAuth integration to retrieve the Client ID and Secret.  After inputting them our ORG name populated but none of the RSIDs populated the dropdown.  I refreshed several times and closed and re-opened the XLS.  I am a Sysadmin and Developer for our org. 

I am not sure why the RSIDs aren't populating -- has anyone else experienced this issue with this version?

Thank you

tg

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Best answer by Urs_Boller

sounds strange - I would expect that both fail. can you see any error message in the excel statusbar?

3 replies

Urs_Boller
Community Advisor
Urs_BollerCommunity Advisor
Community Advisor
September 10, 2019

are you within a secure network and use kind of proxy to access the internet? this setup has caused some troubles here and were gone as soon as I tryed it on a computer with direct access... just an idea zo test it on another computer (on a different network) and see if it works ...

tg86
tg86Author
Level 2
September 10, 2019

I wish that were the case.  No FW/no Proxy all direct web access.  The marathon version brings back the RSIDs but bombs on all the rest of the data.  I can understand it as it uses the older API but this one is odd. 

Urs_Boller
Community Advisor
Urs_BollerCommunity AdvisorAccepted solution
Community Advisor
September 11, 2019

sounds strange - I would expect that both fail. can you see any error message in the excel statusbar?

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