Getting this console error : "The following item cannot be handled by the data layer because it does not have a valid format"

What data layer are you using?

When you click on that VM9:85, your browser console should jump to the relevant line in your web page's code that is throwing the error. Do those lines look familiar to you?

Hi @mazid 

Please ensure that you have all the Adobe extensions installed. 

Also you could open console >> click on settings under the X >> ensure that the Preserve Log option is selected.

Let us know if you still have any questions.

Thanks.