Flowchart shows next when there is no link between the page | Community
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nphv
Level 2
September 5, 2023
Solved

Flowchart shows next when there is no link between the page

  • September 5, 2023
  • 1 reply
  • 1115 views

Hi,

 

I am creating a flowchart to show how users navigate between the pages. Let's say the result showing flow from page A to next pages B1, B2, B3.

 

It's confusing me that the page A has no links to the page B1. 

 

Is it possible that this happends because users enter directly the url of B1 while still on page A?

 

 

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Best answer by Jennifer_Dungan

Keep in mind that Adobe doesn't use the referrer or any specific page to page tracking when looking at flows, its a very simple hits based on timestamp.

 

So this can include:

 

  1. Page 1
  2. Navigate to Page 2
  3. Open Page 3 from Bookmark

 

OR

 

  1. Page 1
  2. (Open in new Tab) Page 2
  3. (Tab 1) Page 3
  4. (Tab 2) Page 4
  5. (Tab 2) Page 5
  6. (Tab 1) Page 6

 

OR

 

  1. Page 1
  2. Page 2
  3. Page 3
  4. Page 4
  5. (Use history to jump immediately back to Page 1, skipping Pages 2-4) Page 1

 

So even if there are no direct links from Page A to B on your site, users can still get there through other means.

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
September 5, 2023

Keep in mind that Adobe doesn't use the referrer or any specific page to page tracking when looking at flows, its a very simple hits based on timestamp.

 

So this can include:

 

  1. Page 1
  2. Navigate to Page 2
  3. Open Page 3 from Bookmark

 

OR

 

  1. Page 1
  2. (Open in new Tab) Page 2
  3. (Tab 1) Page 3
  4. (Tab 2) Page 4
  5. (Tab 2) Page 5
  6. (Tab 1) Page 6

 

OR

 

  1. Page 1
  2. Page 2
  3. Page 3
  4. Page 4
  5. (Use history to jump immediately back to Page 1, skipping Pages 2-4) Page 1

 

So even if there are no direct links from Page A to B on your site, users can still get there through other means.

    N
    nphvAuthor
    Level 2
    September 6, 2023

    Thanks! This explains alot!

      Jennifer_Dungan
      Community Advisor and Adobe Champion
      Jennifer_DunganCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      September 6, 2023

      You're welcome

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