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Flow diagram: exits from first column

Forum|Forum|1 year ago
January 14, 2025
3 replies
874 views

Hello,

when adding a page to the flow diagram (Starts with) I am getting the percentages of visits that go to either of the next pages. But I do not not see an exit rate from the first page. Exit rates are starting from the second column. When I use the same entry page in a freeform table I get an exit rate of 32%. So the next steps could only sum up to 68% of the first column since the rest are exits. Where can I see the exits from the entry page. Can anyone explain?

Thank you!

Analytics

Best answer by Josh__Stephens

I was just working on a similar situation earlier today. Another option is to add the page dimension as the starting point. You'll then get a list of the top starting pages and see exits where only one page was seen. Once your initial flow loads, you can then filter the middle column to the page or pages you're interested in.

Jennifer_Dungan

Community Advisor and Adobe Champion

That's really interesting.. I don't use flow diagrams much myself, so I hadn't noticed this... this looks like a deliberate decision from Adobe... not sure why... but I guess they figured IF you want to see pathing starting from X, you don't want to see the flows where users immediately exit? Which seems a little strange....

I don't see any options that looks like it would get exits into this column...

If I were you, I would submit an idea asking for that as a feature, even if it's a configurable on/off so that people can keep the view they are used to.

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/idb-p/adobe-analytics-ideas

Josh__Stephens

Accepted solution

Community Advisor

I was just working on a similar situation earlier today. Another option is to add the page dimension as the starting point. You'll then get a list of the top starting pages and see exits where only one page was seen. Once your initial flow loads, you can then filter the middle column to the page or pages you're interested in.

M

MartaSk1Author

Hi Josh,

thank you for coming back to me and apologies for the late response. I am not sure I understood you correctly, but it did not work for me. I will try to showcase my problem with screenshots again:

I can see that the exit rate on my homepage in a freeform table is 41%. The Visits where the homepage is the entry is about 225K. This corresponds to the pathviews of the homepage in the freeform table (also 255K). But the pages the users visit after the homepage do not include any exits. The next pages make up a 100% which cannot be true because for homepage in general I have an exit rate of 41%. The exits are only displayed for the second page column (red arrows). I have to say that I do not understand the flow chart and I also do not find documentation that explains this. Can you help?

Why I am asking this, because I wanted to use the flow diagram for eVars and Props. We have few pages, because we have multiple applications within one page. And so, in order to calculate exit rates from certain applications and process steps I would need to build segments and this does not work. So I wanted to use the flow diagram instead.

Amruthesh_AG

Community Advisor

@martask1Have you tried with by adding pageview metrics and page name as dimension?

I just tried and could able to see the exit counts as highlighted.

Note: In flow chart it will show the top pages.

M

MartaSk1Author

Hi Amrutesh, my question was a bit different. This does not answer my question yet. I have explained the challenge I have again in my new post above. Here are the screenshots for easier view.

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