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First Touch Channel Dimension not showing any data


Level 1

Hey guys! 


I am trying to build a report by First Touch but the First Touch Channel Dimension keeps showing 'None'. Why is this happening and is there any other way to create a report by First Touch for the traffic metrics. 


I really appreciate your help. Thanks!

1 Reply


Level 7

"None" occurs in reports when the value is not set/sent in the beacon. Can you please check if the marketing channels are set up correctly ? 

Check the below doc to know about the 'None' in reporting :-


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