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Samriddhi
New Member
May 10, 2021
Solved

First Touch Channel Dimension not showing any data

  • May 10, 2021
  • 1 reply
  • 887 views

Hey guys! 

 

I am trying to build a report by First Touch but the First Touch Channel Dimension keeps showing 'None'. Why is this happening and is there any other way to create a report by First Touch for the traffic metrics. 

 

I really appreciate your help. Thanks!

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Best answer by amgup

"None" occurs in reports when the value is not set/sent in the beacon. Can you please check if the marketing channels are set up correctly ? 

Check the below doc to know about the 'None' in reporting :-

https://experienceleague.adobe.com/docs/analytics/technotes/unspecified.html?lang=en#:~:text=%E2%80%9CUnspecified%E2%80%9D%20(or%20%E2%80%9CNone,purchase%20without%20any%20eVar1%20value.


1 reply

A
amgupAccepted solution
Level 7
May 11, 2021

"None" occurs in reports when the value is not set/sent in the beacon. Can you please check if the marketing channels are set up correctly ? 

Check the below doc to know about the 'None' in reporting :-

https://experienceleague.adobe.com/docs/analytics/technotes/unspecified.html?lang=en#:~:text=%E2%80%9CUnspecified%E2%80%9D%20(or%20%E2%80%9CNone,purchase%20without%20any%20eVar1%20value.


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