(Firefox) Cannot send beacon: TypeError: document.body is null | Community
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R
rmalesani_innocean
September 7, 2022
Question

(Firefox) Cannot send beacon: TypeError: document.body is null

  • September 7, 2022
  • 1 reply
  • 1910 views

Hi, 

I've just updated Firefox to the newest version, and I get the error above when loading my website with Launch deploying the Analytics extension (based on OneTrust consent management).

This error prevents the beacon to be sent.

It looks like the error comes from the last line of the main Analytics (_satellite) JS library.

 

Anyone experiencing the same ?

 

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1 reply

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
September 8, 2022

Could you share the website where this error is happening?

    T
    test16859
    September 8, 2022

    Thanks for helping out. You may see the error in Firefox console on https://www.genesis.com/uk

    yuhuisg
    Community Advisor
    yuhuisgCommunity Advisor
    Community Advisor
    September 9, 2022

    Hmm, I don't see that error. I'm using Firefox 104.0.1 in a private window with "Standard" Enhanced Tracking Protection.

    I did encounter another error when I first accepted all cookies in the consent banner:

    This error is coming from https://scripts.psyma.com/layer.php?xmlPath=abuk/abuk25_genesis, where the code is apparently incomplete.

    Can you upload a screenshot showing your error?

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