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File Download vs Custom Link

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Community Advisor

Hello everyone,

I am going to track the download of different pdf from website. Anyone can help me to understand when i shall use Custom Link or File Download during the send beacon in adobe launch?

Thanks

2 Replies

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Employee Advisor

Hi @Luca_Lattarini ,

For the purpose of capturing downloads to PDF link, I'd recommend that you track it using Download link. Custom link should be used when you would like to track any link that is neither a download link or a link that redirects users to an external site. Any other link clicks can be tracked using custom links where you wouldn't want to fire a page view call.

Thanks!

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Community Advisor

I see two different requirements

Download link tracking - this will fire whenever you download a file, it could be anything, exe, pdf, Xls, etc. this you can find in your custom editor.

s.trackDownloadLinks= true;
s.linkDownloadFileTypes= 'exe,zip,wav,mp3,mov,mpg,avi,wmv,doc,pdf,xls';

With this you can track path of the link, in your case it is pdf path.

 

The other use case is what if you want to track pdf path along with the downloaded user name, location, etc. in this case normally we go with a custom link approach.

You need to create data elements for your fields and map it to the custom event in the Launch property.