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R
Ramnk
September 8, 2020
Solved

Federated ID not displaying my workspace projects

  • September 8, 2020
  • 2 replies
  • 1880 views

I recently realized that I have both, Adobe ID and Federated ID, which have the same password.

How do I identify which one I am logged into? The one that I am logged into right now does not display any of the workspace reports that were shared or created by me.

How can I access the previous ID?

How can I migrate all the workspace projects to the federated ID (assuming its the one I am logged in to currently )?

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Best answer by saumyag24417044

Hi @ramnk 

Since you are selection "Personal Account" option to login, that means you are using your Adobe ID (not Federated ID).

Since you are not able to view the Workspace projects created or shared by you, that means the projects are associated with your Federated ID. You can use "School or Company account" option to log into Experience Cloud (and then navigate to Analytics). With this method you will be logged in via Federated ID which does not require a password to login.

Hopefully, you will now be able to access the Workspace projects. Let me know if this helps!

 

Additionally, you can check if you have Workspace access associated with your Adobe ID account. This can be done via Admin Console which only system admin users can access. So if you are not a system admin user (not Analytics product admin) for your organization, you can reach out to an existing system admin user to get your access updated/checked for Adobe ID.

 

Thanks,

Saumya

2 replies

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
September 8, 2020

When you log in don't you see the following dialog with the account selection?

 

You can migrate the Workspace projects by going to Admin > Analytics Users & Assets. Check the box next to the user and click Transfer Assets on the top.

 

    R
    RamnkAuthor
    September 9, 2020

    I do see the account selection option - I have been selecting the personal account.

    After clicking on 'transfer assets', and selecting the assets I need transferred  - I don't seem to find my name listed in the "Transfer assets to' drop down list while I search the users list. Am I missing a prior step here?

     

     

    S
    saumyag24417044Accepted solution
    Level 4
    September 9, 2020

    Hi @ramnk 

    Since you are selection "Personal Account" option to login, that means you are using your Adobe ID (not Federated ID).

    Since you are not able to view the Workspace projects created or shared by you, that means the projects are associated with your Federated ID. You can use "School or Company account" option to log into Experience Cloud (and then navigate to Analytics). With this method you will be logged in via Federated ID which does not require a password to login.

    Hopefully, you will now be able to access the Workspace projects. Let me know if this helps!

     

    Additionally, you can check if you have Workspace access associated with your Adobe ID account. This can be done via Admin Console which only system admin users can access. So if you are not a system admin user (not Analytics product admin) for your organization, you can reach out to an existing system admin user to get your access updated/checked for Adobe ID.

     

    Thanks,

    Saumya

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