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JeremyBa5
Level 2
June 24, 2016
Solved

Fallout Report - compare desktop vs mobile results

  • June 24, 2016
  • 1 reply
  • 1275 views

I've been spinning my wheels on this so thought I'd check here for any advice.  What I am trying to do is:

We have an online sales process, and I can easily create a Fallout Report to see the percentage of users who drop off after a specific page of this process.  What I want to do is find a way to see what the drop off is for mobile users vs desktop users.

I don't see a way to do this, I've tried creating a segment that has:  Page X then Page Y then Page Z -> I then do a visitor profile report and add this segment in, but the results do not appear to be correct (they are not matching the visits shown in the Fallout report at least).

Thanks for any assistance with this.

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Best answer by Gigazelle

Hi Jeremy, welcome to the Adobe Analytics community!

What if you created a segment for 'All mobile users' and another segment for 'All desktop users'? You could then look and compare the two fallout reports against each other to see the comparison.

1 reply

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
July 14, 2016

Hi Jeremy, welcome to the Adobe Analytics community!

What if you created a segment for 'All mobile users' and another segment for 'All desktop users'? You could then look and compare the two fallout reports against each other to see the comparison.

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