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VasconcelosAqui
April 17, 2019
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Experience Cloud Triggers

  • April 17, 2019
  • 1 reply
  • 2647 views

Hey people, I am trying to use Experience Cloud Triggers based on Analytics, that will help me to create a Trigger with Campaign, but I am not beeing able to find that functionality on activation page of my suite.

Does any one know if I need to have a specific Product or a especific permission to a product?

Any help is welcome, thanks already.

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Best answer by namans3837853

You would need to check if your company is provisioned for Triggers. If yes, you would need to enable the Triggers service on one of the product profiles in the Admin console -

Click on the below icon of Product profile(Taking All Report Access as an example, you can have a different profile too) -

Enable the Triggers service by toggling it

You should have access to the product profile having the Triggers service enabled and you would be able to access Triggers through Activation.

1 reply

namans3837853
namans3837853Accepted solution
April 18, 2019

You would need to check if your company is provisioned for Triggers. If yes, you would need to enable the Triggers service on one of the product profiles in the Admin console -

Click on the below icon of Product profile(Taking All Report Access as an example, you can have a different profile too) -

Enable the Triggers service by toggling it

You should have access to the product profile having the Triggers service enabled and you would be able to access Triggers through Activation.

March 29, 2021
Hi everyone, is it necessary an additional permission to toggle it?. Our Admin Consoles UIs display it unavailable as the attached img.
July 14, 2022

Hello,

I have the same problem, I am wondering if you were able to toggle the permission.