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SOLVED

Exclude visits based on checkpoint confusion

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Level 2

hi - if i have the following flow and want to create a segment that only includes visits where a user hits the home page then reaches checkout page without seeing any product details page. would this be the correct way based on AA documentation?

 

Flow example: home page --> product details page X --> checkout page 

Segment:

Broad container [Visit]

page = 'home page'

then 

page contains 'product details' (exclude HIT)

then

page = 'checkout'

 

AA documentation : Exclude between checkpoints - https://docs.adobe.com/content/help/en/analytics/components/segmentation/segmentation-workflow/seg-s... 

Enforce logic to segment visitors where a checkpoint did not explicitly occur between two other checkpoints.
Example : Visitors that visited page A and then visited page C—but did not visit page B.
Create this segment
Create a segment as you would for a simple, mixed-level, or nested sequential segment and then set the EXCLUDE operator for the container element. The example below is an aggregate segment where the three Hit containers are dragged to the canvas, the THEN operator assigned to join the container logic, then exclude the middle page view container to include only visitors that went from page A to Page C in the sequence.
1 Accepted Solution

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Correct answer by
Community Advisor

Dear Colek,

Check out this segmentation. It might work!

PratheepArunRaj_0-1583944257472.png

The first container is Inclusion Rule and second container is Exclusion Rule. So, in combination, it should work!

Thank You, Arun.

 

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1 Reply

Avatar

Correct answer by
Community Advisor

Dear Colek,

Check out this segmentation. It might work!

PratheepArunRaj_0-1583944257472.png

The first container is Inclusion Rule and second container is Exclusion Rule. So, in combination, it should work!

Thank You, Arun.