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satishak9342628
satishak9342628
October 21, 2020
Question

Events are not shown in Adobe Analytics Reports

  • October 21, 2020
  • 1 reply
  • 2793 views

Hi Community, I am struggling with an issue related to the events. We have created a bunch of click trackings on adobe launch and all the events are getting triggered on the adobe cloud debugger without any issue.


But looking at the related events in analytics reports showing as no data.

 

Only a few of these events are getting populated and most of them are not populated on the report suite.

 

And all the event types are set as "counter" only.

 

Even I have tried by changing the different report suite but still, the issue remains the same.


Need your suggestion! @andrey_osadchuk @jantzen_b 

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1 reply

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
October 21, 2020

Since you're setting events with Custom Links, ensure that you also have set linkTrackVars and linkTrackEvents in your "Set variables" action.

If you have the s.apl plugin in your Launch library, you can do this:

s.linkTrackVars = s.apl(s.linkTrackVars, 'events'); s.linkTrackEvents = s.events;

 

    satishak9342628
    satishak9342628Author
    October 21, 2020

    Hi yuhuisg,

     

    Yes, I am already using the linkTrackVars and linkTrackEvents,

     

    And It's just a normal click tracking and If there is an issue with the rule then the rule should not be triggered on the adobe cloud debugger but it's all getting triggered.

     

    And my question is why only a few of the events are getting populating on the analytics reports and why not others?

     

    That's the problem am facing.

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