eVar filled on Omnibug, but getting "Unspecified" on Analytics

[germanroncelli]

Hi, Adobe Analytics begginer here.

I am trying to create a conversion variable from a dataLayer object on my site. It looks like this:

I can see both the "application" and "team" on Adobe Analytics as they are text strings, but not the "appid" one (this one changes as the user switches from one app inside the website from the other).

I checked Omnibug and I can see the corresponding eVars with the data coming from these:

The data element is quite simple:

And so does the rule:

The eVar is set as the data element:

But on Analytics, the App ID variable is "Unspecified":

Any ideas?

Thanks!

[Jennifer_Dungan]

Are you sure you are looking at the correct "App ID"... Adobe has a reserved dimension with that exact name for Mobile App Version ID.... Make sure you are checking "App ID (eVar6)" and not just "App ID" in your reports?

There should be no conflict in Adobe between the 2, since you could in theory name all your props and eVars "Page" if you wanted to (though no one trying to use your analytics would be impressed if you did that....), and since the underlying element would still have it's unique identifier you would see all the items come up in your Workspace.... I think this is partially why the "(eVarX)" or "(propY)" is added to the name in grey text, if you have the same or similarly named items you can tell them apart.

[germanroncelli]

Hi Jennifer, and thank you for your answer! 

I looked at your observation in my setup, and I have chosen the right eVar. For a better use case, I renamed this one to differentiate from the rest. Either way, I can't still see anything besides "Unspecified" on the eVar, even though I can see it through Omnibug.

[Jennifer_Dungan · Accepted solution]

Hmm, next few things to check:

• is your eVar configure in the Admin area to be a Merchandising eVar... if yes, without the rest of the contextual merchandising data the value could be ignored.... (product syntax specifically since the eVar would then need to be passed inside the s.products value) 
  https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/conversion-variables/merchandisi...
• Or do you have any Processing Rules that are potentially deleting the value of eVar6?

[germanroncelli]

Thanks for your reply. Apparently a previous user had tagged things as Merchandising eVar and caused this situation. It is solved.

Thank you!!!

[Jennifer_Dungan]

I'm glad that helped

Funny what a little setting can do... and frustrating if you aren't aware of it.