Expand my Community achievements bar.

Webinar: Adobe Customer Journey Analytics Product Innovations: A Quarterly Overview. Come learn for the Adobe Analytics Product team who will be covering AJO reporting, Graph-based Stitching, guided analysis for CJA, and more!
SOLVED

ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

Avatar

Level 1

Hi,

I  created a Adobe ID and then I linked with my clients analytics account, now when I try to login to Adobe Analytics this error appears:

ERROR

You do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

What can it be? How do I solve this?

Thanks,

Juliana

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun