ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b | Community
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julianaa8264501
julianaa8264501
August 10, 2018
Solved

ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

  • August 10, 2018
  • 1 reply
  • 765 views

Hi,

I  created a Adobe ID and then I linked with my clients analytics account, now when I try to login to Adobe Analytics this error appears:

ERROR

You do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

What can it be? How do I solve this?

Thanks,

Juliana

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Best answer by PratheepArunRaj

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

1 reply

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
August 14, 2018

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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