Error with Classification Rule builder when trying to assign different levels for one value | Community
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September 28, 2023
Question

Error with Classification Rule builder when trying to assign different levels for one value

  • September 28, 2023
  • 1 reply
  • 4138 views

I have a classification rule built as below. I am able to validate this rule however I am not able to activate this rule wit multiple classifications level

 

 

Error message comes like this:

 

 

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1 reply

RobertBlakeley
Community Advisor
Community Advisor
September 28, 2023

A couple of basic things to verify:

1. Check to see the right report suite and variable is selected.

 

2. Check to see the classification is set up on the variable in the right report suite in the report suite manager. Admin > Report Suites > Traffic or Conversion classifications.

 

TarunKuAuthor
September 28, 2023

Yes, both of those settings are correct. The rule works if I remove either of the levels i.e setting alone on "Bucket" or "Section" works but not able to do both.

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 28, 2023

This is going to sound really dumb.. but I have found that even if the classifications match but were created separately (i.e. Make the Classifications on Suite A, then make the same classifications on Suite B) then this fails...

 

In my experience they need to be made at the same time with both/all suites selected... so that the classifications are applied to all suites simultaneously... I suspect there is some sort of classification id (behind the visible names) that is created in the system, and those IDs have to match for this to work.

 

When I had this issue in the past, I had to delete all the classifications from all suites individually, then select all the suites, then re-create the classifications....

 

Because I don't want to risk having to re-do work, I have always created classifications with all suites selected for a few years now (just in case this was still an issue).