Error When Using Data Insertion API

[neela_balkaran]

Greetings!

I'm currently trying to utilize the Data Insertion API on my company site (using Ruby on Rails), but am getting an error when trying to post. I believe I am using the correct format/variables.
 

Below is the XML request:

"<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<request>\n  <reportSuiteID>pluralsight-codeschool-dev</reportSuiteID>\n  <visitorID>146</visitorID>\n  <pageName>Testing Successful Payment</pageName>\n  <category>Individual</category>\n  <events>purchase</events>\n  <products>;Individual;1;55</products>\n  <purchaseID>137</purchaseID>\n</request>\n"

I'm using Faraday to send a post request to: "http://sc.omtrdc.net.112.2o7.net/b/ss//6"

And the response: 

<Faraday::Response:0x007fb4684d6ec0 @env= #<struct Faraday::Env method=:post, body="<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<status>FAILURE</status>\n<reason>NO account</reason>\n", #removed some info here status=200>, @on_complete_callbacks=[]>

Any thoughts on what could be wrong? The <reason>NO account</reason> implies that my report suite ID is missing, but it should be correct and was copied directly from my Omniture account.

[Gigazelle]

Hi Neela, where are you sending the API request to?

[neela_balkaran]

Hi!

I am sending the data to the following URL: "http://sc.omtrdc.net.112.2o7.net/b/ss//6"

[Gigazelle]

Can you try sending it to "http://sc.omtrdc.net/b/ss//6"? The current URL you have there is a bunch of subdomains to 112.2o7.net.

[neela_balkaran]

Ah, good idea. But that didn't quite work.

That leads to an error of: 
Faraday::ConnectionFailed: getaddrinfo: nodename nor servname provided, or not known
from /Users/neela/.rbenv/versions/2.2.5/lib/ruby/2.2.0/net/http.rb:879:in `initialize'

[TanmayMathur]

Hi Neela, 

Have you been able to sort this issue out? Let us know if you need more help around this. If you have found the solution, please share it so it could benefit the community. Thanks!

[neela_balkaran · Accepted solution]

Yep - got the issue sorted out! Turns out it was more of a Faraday problem than an Adobe problem. Thank you all for your help!