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January 24, 2022
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Error when copying marketing channel processing rules

  • January 24, 2022
  • 1 reply
  • 742 views

We have existing marketing channels and associated processing rules setup in several reporting suites that I want to overwrite/update. In a separate reporting suite, I created a new set of marketing channels and successfully copied them to the reporting suites that had existing marketing channels that I want to overwrite. It added the new channels and disabled (although did not remove) the old marketing channels in that reporting suite. When I go to copy over the marketing channel processing rules into the same reporting suite, I get the following error (below). Any suggestions?

 

You cannot change the channel rules in this section because the following reporting suites do not match the templates channel configuration.

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Best answer by Kishoreadobe-2

This could be because of the report suite settings. Ex: While creating a new reprt suite ID, if I select Default will act different than, if I select e-commerce.

1 reply

Kishoreadobe-2Accepted solution
January 25, 2022

This could be because of the report suite settings. Ex: While creating a new reprt suite ID, if I select Default will act different than, if I select e-commerce.