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Error message


Level 1

Hi all,

Noticed that over the last weeks, it's been showed the following message in a panel I've built:

An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: c375aa21-9b57-40da-a385-9f1e6cd05597

Workspace: Building & Infrastructure LA
Panel: Weekly Performance Trends

Just refreshed the project, but did not have any resolution.

Could you help me, please?

Thank you,


1 Reply


Employee Advisor

It looks like something is wrong with a metric: probably instance of evar16. You may want to try removing the metric and checking if the issue persists - that will confirm. Also, you can reach out to Client Care for detailed analysis and review.