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Trystan_Colwyn-
Level 2
March 2, 2021
Solved

Error ACCT003 during Adobe Advertising Analytics Set Up

  • March 2, 2021
  • 3 replies
  • 2179 views

Keep getting the following error when setting up Google Ads for Adobe Advertising Analytics Integration... 

"Error ACCT003: Advertising Analytics supports having only one email linked with one Adwords account (Google supports up to 5). Identify an account linked with one email and try again."

 

Anyone know what this actually means in real terms & the steps to resolve? 

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Best answer by vidurb80577666

Yes, one email should be linked with only one Adwords account to get it worked for Adobe Adv. Analytics.

3 replies

V
Adobe Employee
vidurb80577666Adobe Employee
Adobe Employee
March 2, 2021

Seems like you are trying to use an email which is linked with multiple Adowrds Account. Google supports linking one email to manage 5 Accounts. Adv Analytics doesn't support this feature yet. One email can be linked with one Adwords Account only and that can be used

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    Trystan_Colwyn-Author
    Level 2
    March 3, 2021
    @vidurb80577666 : OK. So put simply... email address I am using has multiple AdWords accounts attached and Adobe can't cope? Therefore I need to only attach one email per adwords account?
    V
    Adobe Employee
    vidurb80577666Adobe EmployeeAccepted solution
    Adobe Employee
    March 4, 2021

    Yes, one email should be linked with only one Adwords account to get it worked for Adobe Adv. Analytics.

      T
      Trystan_Colwyn-Author
      Level 2
      March 4, 2021
      @vidurb80577666 : Works perfectly! Thanks
      F
      francescop47742
      Level 3
      June 7, 2021

      Hi @trystan_colwyn- and @vidurb80577666,

       

      So if I have 3 AdWords accounts I have to have 3 adobe analytics accounts, right?

       

      Or is there another way easiest?

       

       

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      Trystan_Colwyn-Author
      Level 2
      June 7, 2021

      Hey @francescop47742.

       

      Nope, you can have multiple AdWords accounts linked to the 1 report suite. What you needs is ... per AdWords account, a unique AdWords user account. Adobe prangs out if you try to use the 1 AdWords user account for multiple AdWords accounts

       

      i.e. 

      • AdWords Account 1 == AdWords User 1 == Report Suite 1
      • AdWords Account 2 == AdWords User 2 == Report Suite 1
      • AdWords Account 3 == AdWords User 3 == Report Suite 1
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