Error 408: Request timeout , while loading Adobe Launch

[deepakkv]

Hi All,

Hope you all are doing good.

From yesterday onwards I am facing issues load Adobe Launch. it is retrieving 408 error. Is anyone experiencing the same issue. ? I checked on status.adobe.com, All servers are  fine in that page.

Let me know how we can solve this issue. 

[aman_gup98]

@deepakkv Can you check on some other browser like firefox. If you still face the same issue than try disconnecting the VPN (if any) and try changing the network connection. Launch is loading fine . Can be some connection related issue.

[deepakkv]

Tried with Firefox, chrome and edge. 

tried with VPN and without VPN.

tried with different network.

Still it is not loading. 

[aman_gup98]

@deepakkv R u able to open the launch on your mobile or any other system using same networks ? Can you check by clearing the cache, cookies and also check in incognito window ? 

[Pankaj_Sabharwal · Accepted solution]

Hi @deepakkv 

Clearing your browser’s cookie and cache can resolve this issue. If you are still experiencing the issue, you can verify if you have proper rights to access Adobe Launch.

Here’s Adobe Documentation for the same - https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html