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SOLVED

Entries in Flow visualisation

rahelac41254438
Level 1
Level 1

Hi,

 

For a secure journey, when I'm looking at Flow visualisation, I'm seeing 'entries' data for that page but that's impossible as you cannot enter directly on that page-- can anyone explain what that entry refers to?

I have also seen the same page recording traffic under 'entry page' which is again impossible as its a secure page and any attempt to land directly will result in re-direct back to the public pages.

Presentation1.jpg

1 Accepted Solution
Andrey_Osadchuk
Correct answer by
Community Advisor
Community Advisor

It means the first value stored in the corresponding dimension within the Visit. It's possible that a visitor came to that page from another page, but then after 30+ minutes of inactivity reloaded that page — as a result it became the first in the new Visit.

Another scenario may be when visitors click-through to that page from the page without the tracking implemented.

Maybe there were some emails/ messages with the links to that page too?...

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks

View solution in original post

2 Replies
Andrey_Osadchuk
Correct answer by
Community Advisor
Community Advisor

It means the first value stored in the corresponding dimension within the Visit. It's possible that a visitor came to that page from another page, but then after 30+ minutes of inactivity reloaded that page — as a result it became the first in the new Visit.

Another scenario may be when visitors click-through to that page from the page without the tracking implemented.

Maybe there were some emails/ messages with the links to that page too?...

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks

View solution in original post

rahelac41254438
Level 1
Level 1

thanks for your help- clientcare said a similar thing