Encountering a "Could Not Load Project" Screen While Sharing Workspace With Anyone

Forum|Forum|1 year ago
January 30, 2024
1 reply
1332 views

As per the title -

I have been sharing reports using the "sharing with anyone" function. Today - I found users clicking on the link are encountering an error page. I have tested this and see the same error.

Link is shared via Share > Share with anyone >

The page users are encountering:

I am trying to understand if this is an Adobe issue or if I am doing anything wrong.

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Best answer by Jennifer_Dungan

It sounds like an Adobe issue to me... it sounds like you are doing all the correct steps @yohan_khan00

I would log a ticket with client care, those it seems to be affecting multiple people, so I expect this may be logged, but at least you should get updates if you have your own ticket.

alexandrep50501

Experiencing the same issue. Believe it is an Adobe issue.

Jennifer_Dungan

Accepted solution

Community Advisor and Adobe Champion

It sounds like an Adobe issue to me... it sounds like you are doing all the correct steps @yohan_khan00

I would log a ticket with client care, those it seems to be affecting multiple people, so I expect this may be logged, but at least you should get updates if you have your own ticket.