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alles40543848
Level 2
July 3, 2019
Solved

DTM Launch

  • July 3, 2019
  • 9 replies
  • 5442 views

Hi,

I have created a rule in DTM, which is getting fired and I can see the data in the image request in Network section, but this data is not showing in the particular prop or evar in Adobe Analytics.

@Rudi Shumpert - @Can you please help?

I am new to DTM and I can see good click happening on the page but not able to categorize that data as per the categorization specified in prop/evar.

Thanks

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Best answer by Andrey_Osadchuk

alles40543848​,

First make sure you wait at least 4 hours if you are doing the validation in Analysis Workspace. You may want to configure Real-time reporting for the report suite to debug the values in real-time.

Also check that the report suite and the tracking server are set correctly as it may appear the data is sent to a wrong destination.

Finally, double check Processing Rules as they may change the values sent from the page.

9 replies

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
July 3, 2019

alles40543848​,

First make sure you wait at least 4 hours if you are doing the validation in Analysis Workspace. You may want to configure Real-time reporting for the report suite to debug the values in real-time.

Also check that the report suite and the tracking server are set correctly as it may appear the data is sent to a wrong destination.

Finally, double check Processing Rules as they may change the values sent from the page.

    A
    alles40543848Author
    Level 2
    July 3, 2019

    Hey Andrey, thanks for replying.

    The rule was set last week and the page also got live last week.

    What I am observing is that the prop which I have defined in the rule is not showing the value in Workspace, while I can see it in the image request.

    I also feel that the data is going to a wrong destination. How can I check & change the tracking server and report suite.

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 4, 2019

    Dear Alles,

    Check this out : Correctly populate the trackingServer and trackingServerSecure variable

    Checkout your image request for Report Suite, it will be under the Key Value Report Suite ID(s). Make sure that you are validating the correct report suite!

    Thank You!

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      N
      ntaillet
      Level 2
      July 5, 2019

      Hi there,

      If you did not solve your problem, could you share the server call containing the prop you want to feed, or the URL of the page you are testing?

      Thanks,

      Nicolas

      A
      alles40543848Author
      Level 2
      July 11, 2019

      Hi Arun,

      Thank you for your help.

      I have another question regarding DTM implementation.

      I have created a web property for my website , which is soon to be migrated on a different platform.

      I want to understand that once my website is live and I push my rules to publish.

      Do I have to make any change in Adobe Analytics code also to make sure that the data goes in the same report suite as it was before.

      Thanks in advance.

      PratheepArunRaj
      Community Advisor and Adobe Champion
      PratheepArunRajCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      July 12, 2019

      Dear Alles,

      Platform change will not impact your Report Suite since you are gonna use the same DTM code to both the platforms.

      But platform change will have impact on how you fire the rules. For a normal HTML Platform, triggering rules on Page Load / Library Load will be enough, but for a Single Page Application in addition to the Library Load you need to fire the rules on history change because page navigation wont load the page again. So use it wisely!

      Thank You!

      Arun

      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      A
      alles40543848Author
      Level 2
      July 12, 2019

      That's great to know Arun!

      Thank you so much..

      Can you please elaborate on " For a normal HTML Platform, triggering rules on Page Load / Library Load will be enough, but for a Single Page Application in addition to the Library Load you need to fire the rules on history change because page navigation wont load the page again ".

      Can you help me with a document for reference for the same.

      PratheepArunRaj
      Community Advisor and Adobe Champion
      PratheepArunRajCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      July 13, 2019

      Dear Alles,

      Checkout the Link : Marketing Cloud Help | How to use DTM for Single Page Apps (SPA)?

      And Thread : Best practices for Single-Page Apps

      Thank You!

      Arun

      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      April 2, 2020
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