DTM - Data displaying in debugger but not in Analytics

Forum|Forum|10 years ago
October 16, 2015
5 replies
2770 views

I am working on a basic implementation of DTM on a secure site. When I navigate the site, I can see the data that should be set in the debugger as well as in the browser console. The tool and rules are firing as expected. However, when I log in to adobe analytics to view the data, there is none. I have checked and doublechecked the suite ID and just about everything else I could think of. I compared it to a successful implementation and both are configured alike. Has anyone ever had a similar experience?

Thanks!
Chad

Analytics

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Best answer by chads47842055

It was an issue with the tracking server variable. I had a conflicting setup for our .com and .cn websites.

Gigazelle

Adobe Employee

Do you have a test page we can look at? There's a slew of things that can affect data collection, so the easiest way to figure it out is by looking at the code.

john_pettinger

So I know this is pretty late but in case someone else comes across this... we had the same issue a couple months back. It turned out to be a case where some errant hyphen-like character was getting added to the value during development (having to do with our devs copying and pasting values). Once the value was manually fixed, we began collecting data again.