Does deleting an Adobe Analytics user from Admin Console delete their custom assets? | Community
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philip-kanter
Level 2
December 14, 2022
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Does deleting an Adobe Analytics user from Admin Console delete their custom assets?

  • December 14, 2022
  • 1 reply
  • 2048 views

Hi everyone!

As per the subject, if I remove a user via the Admin Console does it delete any of their segments, calculated metrics, or projects? I don't think it does and have tested doing so without anything being lost, but I am wondering if there are any situations where deleting a user may delete their stuff.

Many thanks!

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Best answer by Jennifer_Dungan

Usually no.. but I have had an issue with Report Builder reports... they don't show in the assets, but IF the user has any scheduled Report Builder reports (these show up in the legacy scheduled reports (as opposed to scheduled projects) area; those will break - likely cause the credentials to pull the data no longer exist.

 

I found that one out the hard way 😛

 

I still like to review all the assets in an account, transfer what is good, delete what is not... remove the user's access from Admin Console, then remove the user from Analytics.

 

Remember, the user technically still exists in the Analytics when their access / account is removed from the admin panel.... in Analytics they look like the old legacy account and say "not migrated".... (if you have been around long enough, you know that before the cloud login users were added directly to Analytics, and all those users needed to be migrated to the cloud)

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
December 14, 2022

Usually no.. but I have had an issue with Report Builder reports... they don't show in the assets, but IF the user has any scheduled Report Builder reports (these show up in the legacy scheduled reports (as opposed to scheduled projects) area; those will break - likely cause the credentials to pull the data no longer exist.

 

I found that one out the hard way 😛

 

I still like to review all the assets in an account, transfer what is good, delete what is not... remove the user's access from Admin Console, then remove the user from Analytics.

 

Remember, the user technically still exists in the Analytics when their access / account is removed from the admin panel.... in Analytics they look like the old legacy account and say "not migrated".... (if you have been around long enough, you know that before the cloud login users were added directly to Analytics, and all those users needed to be migrated to the cloud)

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    philip-kanterAuthor
    Level 2
    December 14, 2022

    Thanks for the heads-up @jennifer_dungan! All of our users are migrated to Experience Cloud logins so even when they're removed via the Admin Console they still 'exist' within the legacy user management interface.

    With your report builder issue, was it a case that the scheduled report was lost forever?

      Jennifer_Dungan
      Community Advisor and Adobe Champion
      Jennifer_DunganCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      December 14, 2022

      LOL, it depends.... 

       

      In my case it was a mix... some of the Excel documents were stored on a shared internal server (that thankfully some of the Data Team had access to), so we just logged in with a different account and re-scheduled them.

       

      Other reports were lost... at least in our case, we were working to roll this one site into our Global suite... so the lost reports weren't a big issue for us.. but that may not be the case for you....

       

      So I guess it really depends on what type of user you are removing... did they have access to Report Builder... if so, were they actually using it... and if using it, did they actually have reports scheduled... or were they just running them manually.

       

      Hopefully they didn't have anything scheduled, and you should be okay.

       

      One of the tricks I have when removing users... I have a "general account" setup.. I transfer all assets there to review if I need to remove the user fast... but with the Admin Console able to control access, the accounts don't need to be immediately removed any longer... just access denied 🙂

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