Does anyone know what this error means? 92acee8-a42f-4cab-a1ca-976fba67e27 I can't get through to Customer Care 3 | Community
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selinab73251663
selinab73251663
September 12, 2018
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Does anyone know what this error means? 92acee8-a42f-4cab-a1ca-976fba67e27 I can't get through to Customer Care 3

  • September 12, 2018
  • 1 reply
  • 761 views

Hello!

I'm new to the platform and have received the below error when duplicating a panel

ERROR: An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: 392acee8-a42f-4cab-a1ca-976fba67e27b

I'm unable to contact customer care as there's an error loading my details, then tried to call them and well here i am!

Please let me know if it's familiar.

I imagine it's a common error

Thanks!

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Best answer by Pablo_Childe

I have found some of these are just temporary errors. Can you just try and refresh? Worst case close browser clean cache and retry?

1 reply

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity AdvisorAccepted solution
Community Advisor
September 12, 2018

I have found some of these are just temporary errors. Can you just try and refresh? Worst case close browser clean cache and retry?

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