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SOLVED

Does anyone know if Adobe considers a download link click an Exit too?

angelad64963316
Level 3
Level 3

Is it possible for Adobe to count download link clicks as Exits, especially the file opens in a new window.  i realize that Adobe should first and foremost count the download link because its linktype = d, but i don't understand why i see exits measured against download urls.  i'm trying to understand the scenario of why.

1 Accepted Solution
ishans52004352
Correct answer by
Employee
Employee

Exit links are counted when the redirecting URL is defined in the linkexternalfilters or not defined in the linkinternalfilters. Additionally, you would see lnk_e value in the pev parameter in the Analytics beacon.

View solution in original post

8 Replies
ishans52004352
Correct answer by
Employee
Employee

Exit links are counted when the redirecting URL is defined in the linkexternalfilters or not defined in the linkinternalfilters. Additionally, you would see lnk_e value in the pev parameter in the Analytics beacon.

View solution in original post

angelad64963316
Level 3
Level 3
Thanks, but that doesn't explain when i can breakdown a page by download link (OOTB) and have a number of Exits (OOTB) against the download.
ishans52004352
Employee
Employee
The scenario would be when we have a exit link call firing along with the download link call for a page/link.
ishans52004352
Employee
Employee

That would require a in-depth insight into the reports. It's most likely due to the implementation. For more details, I'd recommend that you reach out to Client Care with the details.

angelad64963316
Level 3
Level 3
Thanks. My problem wasn''t related to why i saw 'Exits' against downloads. i have discovered that these Exits, also counted for Exits for our props. That has cleared up a lot of confusion.
evolytics_brian
Community Advisor
Community Advisor
You may have already figured this out, but the "Exits" metric is not the same thing as an exit link. Specific to your Pages report, the metric will tell you the number of times that was the last page viewed (tracked) during a visit.
angelad64963316
Level 3
Level 3
@evolytics_brian everyday is a new day of learning! Yeah, i realized that while debugging and checking.
jantzen_belliston-Adobe
Community Manager
Community Manager
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?