Does anyone know if Adobe considers a download link click an Exit too? | Community
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AngelDee77
AngelDee77
Level 4
November 18, 2020
Solved

Does anyone know if Adobe considers a download link click an Exit too?

  • November 18, 2020
  • 3 replies
  • 2356 views

Is it possible for Adobe to count download link clicks as Exits, especially the file opens in a new window.  i realize that Adobe should first and foremost count the download link because its linktype = d, but i don't understand why i see exits measured against download urls.  i'm trying to understand the scenario of why.

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Best answer by isinha

Exit links are counted when the redirecting URL is defined in the linkexternalfilters or not defined in the linkinternalfilters. Additionally, you would see lnk_e value in the pev parameter in the Analytics beacon.

3 replies

I
Adobe Employee
isinhaAdobe EmployeeAccepted solution
Adobe Employee
November 18, 2020

Exit links are counted when the redirecting URL is defined in the linkexternalfilters or not defined in the linkinternalfilters. Additionally, you would see lnk_e value in the pev parameter in the Analytics beacon.

AngelDee77
AngelDee77Author
Level 4
November 18, 2020
Thanks, but that doesn't explain when i can breakdown a page by download link (OOTB) and have a number of Exits (OOTB) against the download.
I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
November 18, 2020

That would require a in-depth insight into the reports. It's most likely due to the implementation. For more details, I'd recommend that you reach out to Client Care with the details.

AngelDee77
AngelDee77Author
Level 4
November 18, 2020
Thanks. My problem wasn''t related to why i saw 'Exits' against downloads. i have discovered that these Exits, also counted for Exits for our props. That has cleared up a lot of confusion.
jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
December 3, 2020
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