Expand my Community achievements bar.

Submissions are now open for the 2026 Adobe Experience Maker Awards
SOLVED

Discrepancy in PDF Instances Data: Report Builder vs. Adobe Analytics tool

Avatar

Level 2

Hi community,

I have a question regarding PDF instances data, recently I fetched pdf data in the report builder tool. After getting the data and comparing it with the AA tool, the data did not match. In the report builder tool, data returns zero in some pdfs, but the AA tool shows values.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

@VishnuPriya98 Seems like there is an issue with report builder. Try to update the report builder version it might get fixed.

 

Here is a thread with the same issue of workspace entries and exits not matching in report builder

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/entries-amp-exits-not-mat...

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

@VishnuPriya98 Seems like there is an issue with report builder. Try to update the report builder version it might get fixed.

 

Here is a thread with the same issue of workspace entries and exits not matching in report builder

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/entries-amp-exits-not-mat...