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Discrepancy in PDF Instances Data: Report Builder vs. Adobe Analytics tool

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Hi community,

I have a question regarding PDF instances data, recently I fetched pdf data in the report builder tool. After getting the data and comparing it with the AA tool, the data did not match. In the report builder tool, data returns zero in some pdfs, but the AA tool shows values.

1 Accepted Solution

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Correct answer by
Community Advisor

@VishnuPriya98 Seems like there is an issue with report builder. Try to update the report builder version it might get fixed.

 

Here is a thread with the same issue of workspace entries and exits not matching in report builder

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/entries-amp-exits-not-mat...

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Correct answer by
Community Advisor

@VishnuPriya98 Seems like there is an issue with report builder. Try to update the report builder version it might get fixed.

 

Here is a thread with the same issue of workspace entries and exits not matching in report builder

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/entries-amp-exits-not-mat...