Dimension for Adobe Heartbeat Error Event ID s:event:id? | Community
Skip to main content
D
dgendill
Level 2
April 2, 2018
Solved

Dimension for Adobe Heartbeat Error Event ID s:event:id?

  • April 2, 2018
  • 1 reply
  • 1911 views

I'm using Adobe Heartbeat 2.0 for video tracking and I'm tracking errors via the standard trackError call...

mediaHeartbeat.trackError(error);

After calling the function, I get a HTTP request with the following query parameters...

s:event:id:MyErrorID

s:event:type: error

My question is, where in the Analytics Interface can I see the Error ID? I'm able to find the number of errors, but not a dimension that holds the actual ID. In my example, I'd like to see which errors are being fired for a specific video. Will I need to setup a processing rule to map s:event:id into an eVar or is the error id available in Adobe Analytics by default?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by dgendill

After further investigation it appears that Error IDs send via Heartbeat cannot be displayed in Adobe Analytics Workspaces. It's also not possible to intercept the s:event:id using a processing rule. If you need to track exact video errors, the recommendation is to make an AppMeasurement's s.tl() call.

1 reply

D
dgendillAuthorAccepted solution
Level 2
April 20, 2018

After further investigation it appears that Error IDs send via Heartbeat cannot be displayed in Adobe Analytics Workspaces. It's also not possible to intercept the s:event:id using a processing rule. If you need to track exact video errors, the recommendation is to make an AppMeasurement's s.tl() call.

Terms & ConditionsAccessibility statement

Loading footer...