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_Anonymous_
August 16, 2022
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Difference in Numbers

  • August 16, 2022
  • 1 reply
  • 1110 views

There's a difference in the numbers between the overall average and monthly average:

Why is this the case??

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    Best answer by Kishore_Reddy

    Hey @_anonymous_ 

    Have you pulled this report for multiple months? If yes, this is expected.

    If the report is pulled for one month and therefore we see the difference in average, then it's something to investigate.

     

    1 reply

    Kishore_Reddy
    Community Advisor
    Kishore_ReddyCommunity AdvisorAccepted solution
    Community Advisor
    August 16, 2022

    Hey @_anonymous_ 

    Have you pulled this report for multiple months? If yes, this is expected.

    If the report is pulled for one month and therefore we see the difference in average, then it's something to investigate.

     

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      _Anonymous_Author
      August 16, 2022

      But why is it expected? How do you mean? Is there a technical explanation I'm missing?

       

      Kishore_Reddy
      Community Advisor
      Kishore_ReddyCommunity Advisor
      Community Advisor
      August 16, 2022

      When you take multiple months of data, obviously each month would have it's own average (I'm assuming that you are using time spent metrics, and ones with 'average').

      So, if you consider multiple months data, taking an average of all months, then overall average will be different from avg that we see on each month.

      However, if you take data for one month, then overall average and monthly average must match.

      Example 1: Considering data for 3 months: Jan-March, 2022

      Overall Average - 40 seconds

      1.  Jan - 50 seconds
      2. Feb - 40 seconds
      3. Mar - 30 seconds

      Example 2: Considering data for 1 month only: Jan, 2022

      Overall Average - 50 seconds

      1. Jan - 50 seconds

      More info here: https://experienceleague.adobe.com/docs/analytics/components/metrics/time-spent.html?lang=en 

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