decibel Insight Adobe analytics integration not allows setting of s.props | Community
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mattk84335255
Level 2
September 4, 2019
Solved

decibel Insight Adobe analytics integration not allows setting of s.props

  • September 4, 2019
  • 2 replies
  • 2249 views

Hi, can anyone share if they've been able to pass and set a s.prop in the adobe analytics and decibel insight integration.  At the moment it appears only an eVar can be set which would normally occupy the users decibel Insight ID.

User case here we need to set a brand value on every hit we send to Adobe.

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Best answer by mariusm33051892

Hi Matt,

Decibel uses an eVar for it's integration for two reasons.
1) Allows sessions in Adobe to be associated with Replays/Sessions in Decibel.
2) In order for Decibel to be able to use Adobe Segment data.

In order to fulfill both use-cases, you will need to use an eVar. The eVar can be set in a number of ways:
1) Default - Decibel can automatically populate the eVar when it loads.
2) Manual - You may set the eVar yourself, via Launch or your TMS and using AppMeasurement.Integrate.

With this in mind, you could switch to using the Manual request type, which would stop Decibel setting the eVar itself, and allow you to do it in your own way. This would allow you to then set a prop or whatever else you may like to do.

Please note that in order to be able to use Adobe segments in Decibel, you will need to use an eVar.

Thanks,

Marius

2 replies

Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity Advisor
Community Advisor
September 4, 2019

Hey Matt,

If it doesn't allow to use prop! You can use eVar as a prop by changing its setting to allocation: last touch and expiration: hit.

Thanks,

Asheesh

M
mariusm33051892Accepted solution
September 16, 2019

Hi Matt,

Decibel uses an eVar for it's integration for two reasons.
1) Allows sessions in Adobe to be associated with Replays/Sessions in Decibel.
2) In order for Decibel to be able to use Adobe Segment data.

In order to fulfill both use-cases, you will need to use an eVar. The eVar can be set in a number of ways:
1) Default - Decibel can automatically populate the eVar when it loads.
2) Manual - You may set the eVar yourself, via Launch or your TMS and using AppMeasurement.Integrate.

With this in mind, you could switch to using the Manual request type, which would stop Decibel setting the eVar itself, and allow you to do it in your own way. This would allow you to then set a prop or whatever else you may like to do.

Please note that in order to be able to use Adobe segments in Decibel, you will need to use an eVar.

Thanks,

Marius

R
RohiniH_
Level 2
October 16, 2023

Hi, We are integrating Decibel on our Client site using the "Medallia Digital Experience Analytics" extension in Adobe Launch. We have done the set up in Decibel portal which includes evar, report suite and technical user account configuration under data connectors. We have also shared the adobe segments to the technical user account configured in Decibel. But session IDs are not populating in Adobe analytics. Does anyone know the steps for this integration end to end which populates session IDs and DXS scores in Adobe Analytics.

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