Data Sources Upload Failing Without Reason

[Tom_Baty]

Hi all,

I'm having some trouble with the data sources FTP upload failing to process my files - I'm sure I'm missing something obvious, but I haven't managed to find what it is, and data sources isn't providing any reason for the failure.

I'm uploading some order information to connect with purchases on my site that are missing information, so the file is in the following format (only uploading one row to test the data source for now)

Date Product Price Orders transactionID
10/14/2024/13/41/00 REGCIT 999 1 GBU1363065

As far as I can tell, the date is in the correct format, the columns are separated by tabs, and it is a valid purchase ID from my site - is there something I'm missing that would cause a processing failure on this file? The data source is of the type Product Cost as this seemed the closest to what I wanted

Thanks in advance