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SOLVED

Data fired from DTM, but doesn't show up in the report on AA

mike_vargas
Level 2
Level 2

I've tried a few times to set up DTM with Adobe analytics. I can see that the data is being sent / fired, but doesn't appear in the reports within Adobe Analytics. Anything I can do to figure out why?

1 Accepted Solution
TanmayMathur
Correct answer by
Level 10
Level 10

Hi,

I would start troubleshooting by checking if the RSID and the tracking server details are correct. This article should help you determine your tracking server - https://helpx.adobe.com/analytics/kb/determining-data-center.html 

Could you recheck that? Let me know about the updates.

TM

View solution in original post

2 Replies
TanmayMathur
Correct answer by
Level 10
Level 10

Hi,

I would start troubleshooting by checking if the RSID and the tracking server details are correct. This article should help you determine your tracking server - https://helpx.adobe.com/analytics/kb/determining-data-center.html 

Could you recheck that? Let me know about the updates.

TM

mike_vargas
Level 2
Level 2

This was the problem. thx for the fix