Data Feed to SFTP data file exception.

Forum|Forum|1 year ago
November 18, 2024
1 reply
755 views

Hello，

Data Feed to SFTP data file exception. The .part file cannot be extracted or opened. Previously, there were no files with the .part suffix. What could be the reason for this?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

FarazHusain

Adobe Employee

Hey @leozh1 To fix this, you need to go to -> Locations -> Location Account and disable - Use temporary file extension during upload

This setting is by default enabled for SFTP, but you can toggle off this setting and you won't see these temporary files.

L

leozh1Author

Level 2

Hello, I mean that it's not a temporary file issue. From the images, you can see that the files were complete and normal a few days ago, but now they are all .part files. I checked on AA, and it reported an error, but I don't know what the reason is.

FarazHusain

Adobe Employee

Do you have any sort of automation that is picking up the files from SFTP? What I have seen in past, sometimes, this automation picks up part files instead of complete files (actually, when the file is large, the files are broken into .part files and are put into the SFTP server, and then these are combined into 1 file). I would suggest to log a support ticket with the SFTP details to review the same.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded