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Luca_Lattarini
Luca_Lattarini
July 14, 2020
Solved

Dashboard Adobe Analytics

  • July 14, 2020
  • 4 replies
  • 2206 views

Hello everyone,

 

I created a dashboard with all my desired metrics but when I try to send this dashboard via email (pdf or csv), I received a old version of my dashboard.

 

Anyone has some suggestion?

Thanks 

 

 

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Best answer by PratheepArunRaj

Dear Luca,

Should not be the case. Try to 'Save' first and send one more time.

I am facing few discrepancies on WorkSpace Dashboards from yesterday. Might be some updates going at the backend.

Wait for a day or two, else reach Customer Care.

Thank You, Arun.  

4 replies

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 14, 2020

Dear Luca,

Should not be the case. Try to 'Save' first and send one more time.

I am facing few discrepancies on WorkSpace Dashboards from yesterday. Might be some updates going at the backend.

Wait for a day or two, else reach Customer Care.

Thank You, Arun.  

    Luca_Lattarini
    Luca_LattariniAuthor
    July 14, 2020
    Now I opened the project i the workspace and I see an old version.
    K
    kainth
    July 14, 2020

    Hi @luca_lattarini ,

    Adding to what @pratheeparunraj  said, if you have an existing scheduled project then I would suggest you to please delete the existing scheduled project & then schedule the project again. You can delete the existing project by navigating to Components > Scheduled Projects.

    Regards,

    Abhinav

      I
      Adobe Employee
      isinhaAdobe Employee
      Adobe Employee
      July 14, 2020

      Hi @luca_lattarini ,

      Can you please try saving the project and see if that version is retained once you reopen it? If not, it's a bug and we will need to look into it further. Please submit a high priority ticket to Client Care if that's the case.

      Thank you!

        Luca_Lattarini
        Luca_LattariniAuthor
        July 15, 2020
        I had this issue for some days, now i have no issue, Thanks
        jantzen_b
        Adobe Employee
        jantzen_bAdobe Employee
        Adobe Employee
        September 16, 2020
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