Adobe Employee

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Customer Journey Analytics - Top Menu missing funcionalities

Forum|Forum|4 years ago
January 24, 2022
2 replies
1111 views

Hello Community,

I'd like to know how to enable onto the top menu bar at Customer Journey Analytics the options (Connections and Dataviews)

Note currently I can only see the options (Projects, Components and Tools) onto the top menu bar.

[ Print screen highlighting with a yellow rectangle where I expect to see the options (Connnections and Dataviews) ]

Thank you

Analytics

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Best answer by Pankaj_Sabharwal

Hi @clodo

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

This blog can help :

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

Let me know if this helps

Thanks

K

Kishoreadobe-2

Level 2

I assume it could be permission issues. You may need to reach out to Admin for the same.

Clodo

Author

Adobe Employee

Yeah, I assumed that too, how to I request permissions to the Admin ?

P

Pankaj_SabharwalAccepted solution

Level 5

Hi @clodo

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

This blog can help :

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

Let me know if this helps

Thanks

Clodo

Author

Adobe Employee

thank you,

will follow the recommendation.

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