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ambikaTewari_ATCI
Community Advisor
ambikaTewari_ATCICommunity Advisor
Community Advisor
June 7, 2024
Solved

Currency Event is showing as zero in reports

  • June 7, 2024
  • 2 replies
  • 2301 views

Hi Team ,

I have configured below event164  (add to wishlist )in admin section :

I can see this event is firing also in the beacon :

 

However in reports the data is still 0 :

 

 

Can someone advise  how can I fix this ?

 

 

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    Best answer by bjoern__koth

    Hi @ambikatewari_atci 

    bunch of questions

    • is this a custom tracking call? If so, have you added the event164 and event68 to linkTrackEvents?
    • you do not seem to set an actual value to the event? Not sure if this will internally default to a 0 in currency events

    Maybe the examples on the documentation help

    https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/events/events-overview

    // Send $9.99 USD in event1 using the events variable. Make sure the event type for event1 is Currency in Report suite settings s.currencyCode = "USD"; s.events = "event1=9.99";

     

     

    2 replies

    bjoern__koth
    Community Advisor and Adobe Champion
    bjoern__kothCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    June 7, 2024

    Hi @ambikatewari_atci 

    bunch of questions

    • is this a custom tracking call? If so, have you added the event164 and event68 to linkTrackEvents?
    • you do not seem to set an actual value to the event? Not sure if this will internally default to a 0 in currency events

    Maybe the examples on the documentation help

    https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/events/events-overview

    // Send $9.99 USD in event1 using the events variable. Make sure the event type for event1 is Currency in Report suite settings s.currencyCode = "USD"; s.events = "event1=9.99";

     

     

    Cheers from Switzerland!
      ambikaTewari_ATCI
      Community Advisor
      ambikaTewari_ATCICommunity AdvisorAuthor
      Community Advisor
      June 11, 2024

      Thank you for the inputs @bjoern__koth @jennifer_dungan 
      Yes I did pass the currency value in the event in the product string like this and now I can see report data : 

       

      As part of business requirement , we had to pass the product price in an eVar so did that also.

      Thank you again..

        Jennifer_Dungan
        Community Advisor and Adobe Champion
        Jennifer_DunganCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        June 11, 2024

        So glad that is now working for you (and yeah, I've done the whole pass as an event and as an eVar thing, no need to justify that.

         

        Have you also considered passing the product price into the actual price, basically, this will multiply the price per product by the quantity (only on the actual purchase events) and that will get displayed as Revenue?

        bjoern__koth
        Community Advisor and Adobe Champion
        bjoern__kothCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        June 10, 2024

        @ambikatewari_atci does that answer your question? Anything else we can help you with?

        Cheers from Switzerland!
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