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ambikaTewari_ATCI
Community Advisor
ambikaTewari_ATCICommunity Advisor
Community Advisor
June 7, 2024
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Currency Event is showing as zero in reports

  • June 7, 2024
  • 2 replies
  • 2301 views

Hi Team ,

I have configured below event164  (add to wishlist )in admin section :

I can see this event is firing also in the beacon :

 

However in reports the data is still 0 :

 

 

Can someone advise  how can I fix this ?

 

 

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    Best answer by bjoern__koth

    Hi @ambikatewari_atci 

    bunch of questions

    • is this a custom tracking call? If so, have you added the event164 and event68 to linkTrackEvents?
    • you do not seem to set an actual value to the event? Not sure if this will internally default to a 0 in currency events

    Maybe the examples on the documentation help

    https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/events/events-overview

    // Send $9.99 USD in event1 using the events variable. Make sure the event type for event1 is Currency in Report suite settings s.currencyCode = "USD"; s.events = "event1=9.99";

     

     

    2 replies

    bjoern__koth
    Community Advisor and Adobe Champion
    bjoern__kothCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    June 7, 2024

    Hi @ambikatewari_atci 

    bunch of questions

    • is this a custom tracking call? If so, have you added the event164 and event68 to linkTrackEvents?
    • you do not seem to set an actual value to the event? Not sure if this will internally default to a 0 in currency events

    Maybe the examples on the documentation help

    https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/page-vars/events/events-overview

    // Send $9.99 USD in event1 using the events variable. Make sure the event type for event1 is Currency in Report suite settings s.currencyCode = "USD"; s.events = "event1=9.99";

     

     

    Cheers from Switzerland!
      Jennifer_Dungan
      Community Advisor and Adobe Champion
      Jennifer_DunganCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      June 7, 2024

      Yes, like @bjoern__koth said, both numeric and currency events you must pass a value to them so they know how to increment, otherwise 0 is assumed (you were absolutely correct about that Bjorn).

       

      Since we can see the event in the beacon, this shouldn't need any additional tagging like linkTrackEvents (that is needed on action calls when you are setting the events manually, but not on page views). But everything looks good aside from missing a value passed to the event in this example.

        bjoern__koth
        Community Advisor and Adobe Champion
        bjoern__kothCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        June 10, 2024

        @ambikatewari_atci does that answer your question? Anything else we can help you with?

        Cheers from Switzerland!
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