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CTA click event not appearing on Analytics dashboard

benji_flip134
Level 1
Level 1

I have a web page containing a list of buttons with on-click events to capture which CTA's are being clicked. However, all but 1 of these buttons are being captured in the Analytics dashboard. 

A couple of things I've verified with this rougue button:

* Click event is appearing in Adobe debugger with the correct eVar

* No network response errors

I've hit a wall. Any next steps to debug further would be appreciated.

4 Replies
amgup
Level 7
Level 7

@benji_flip134  Are you seeing server calls on all button clicks and evar being populated ? If not than can you check the implementation or if you have used launch than can you check if the button ID are correctly written or not in the Launch rule ?


benji_flip134
Level 1
Level 1
Can confirm for every button I am seeing both server calls and the eVar being populated in the Adobe debugger extension. All button clicks are tracked in Analaytics except for one particular link
khurshid
Level 2
Level 2

Can you check if linksTrackVars are correctly populating in each click?

BA90
Level 1
Level 1
Yup this value is popuated as "None" on each click