Question

CTA click event not appearing on Analytics dashboard

Forum|Forum|4 years ago
August 6, 2021
2 replies
1736 views

I have a web page containing a list of buttons with on-click events to capture which CTA's are being clicked. However, all but 1 of these buttons are being captured in the Analytics dashboard.

A couple of things I've verified with this rougue button:

* Click event is appearing in Adobe debugger with the correct eVar

* No network response errors

I've hit a wall. Any next steps to debug further would be appreciated.

Analytics

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A

amgup

Level 7

@benji_flip134 Are you seeing server calls on all button clicks and evar being populated ? If not than can you check the implementation or if you have used launch than can you check if the button ID are correctly written or not in the Launch rule ?

B

benji_flip134Author

Can confirm for every button I am seeing both server calls and the eVar being populated in the Adobe debugger extension. All button clicks are tracked in Analaytics except for one particular link