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SOLVED

Create Legacy Adobe Analytics SOAP credentials for a new user

Nakul_V
Level 1
Level 1

 

Hi Everyone,

We are using a legacy application which uses SOAP interface get report from adobe analytics (omniture) .

Unfortunately we deleted the user who's credentials were used to access the adobe. 

 

We tried creating a new user and used adobe developer console to get credentials (jwt and oauth) 

 

The authentication parameters required in  SOAP application was the following

     CLIENTID  --- mapped to CLIENT ID from the adobe dev console

     SECRET  --- mapped to SECRET  KEY from the adobe dev console

     USER --  mapped it to the email id of the newly created user 

     PASS -- mapped it to the password of the user

 

This failed to authenticate in the application. 

 

Its an old application , so modifying the application to use rest api will take months

adobe API version used is 1.4

 

we suspect that there are two possibilities

1. we might have made a mistake in mapping credentials from adobe dev console to the SOAP application

2. or a new users cannot access adobe analytics via SOAP api methods.

 

Any suggestions to fix the authentication issue will be helpful.

 

Thanks,

Nakul

 

1 Accepted Solution
ishans52004352
Correct answer by
Employee
Employee

@Nakul_V - Just to add, SOAP API is deprecated and it's no longer supported by Adobe Analytics.

https://github.com/AdobeDocs/analytics-1.4-apis/blob/master/docs/APIEOL.md?mv=email

View solution in original post

4 Replies
Saurav_Raj
Level 2
Level 2

Hi @Nakul_V You can get the new credentials from the Project you have created in Adobe Developer Console. Please navigate to 'Service Account (JWT)' option from the left hand rail to view all the required details.

Saurav_Raj_0-1636640141642.png

 Can you please try using these details and check if you are able to authenticate.

Nakul_V
Level 1
Level 1

we tried that  and  mapped it with the SOAP application parameter

it did not work

ishans52004352
Correct answer by
Employee
Employee

@Nakul_V - Just to add, SOAP API is deprecated and it's no longer supported by Adobe Analytics.

https://github.com/AdobeDocs/analytics-1.4-apis/blob/master/docs/APIEOL.md?mv=email

View solution in original post

ishans52004352
Employee
Employee

I believe the only alternative will be to use REST APIs. Let us know if we didn't understand your question.