Count scCheckout event once per purchase setting | Community
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dinesh_kumar_r
Level 4
April 12, 2021
Solved

Count scCheckout event once per purchase setting

  • April 12, 2021
  • 2 replies
  • 2952 views

Hi team,

 

I am wondering how can I implement scCheckout to count once per purchase done by user. What setting needs to be updated in Analytics Admin settings.

 

@yuhuisg ,  Yes I agree every check out is not meant for Purchase, but my query is to capture one count of scCheckout for one purchase.  Each purchase should have only one count of scCheckout.  If I select "record once per visit" for scCheckout then I will lose scCheckout count if more than one order is placed in the same visit. If I select "always record" for scCheckout then I will get more count of scCheckout if user visit Checkout page multiple times.  If I select "use eventID" for scCheckout then I will get only one count for life long purchase done by user. Please help me.

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Best answer by jeff_bloomer

Hi @dinesh_kumar_r ,

From what it sounds like, your best bet would be to SERIALIZE the event.  Our team has done this before where we serialized using a Cart ID and by doing this, the Checkout step only gets fired ONCE per purchase.  Does that sound like a solution for your business problem?

 

2 replies

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
April 13, 2021

Considering that when a user checks out his cart, you don't know if he is actually going to purchase or not. So your question is puzzling because 100% of purchases will have scCheckout… unless you're tracking scCheckout in a way that doesn't ultimately result in a purchase.

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
April 14, 2021

Given your requirements, the closest that I can think of is to get a count of visits that had at least 1 scCheckout.

 

E.g. a calculated metric like so:

(Visit segment where Checkouts >= 1)

- Visits

 

To make it equitable with the purchases, you'd then also want a count of visits that had at least 1 purchase.

jeff_bloomer
Community Advisor and Adobe Champion
jeff_bloomerCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
April 14, 2021

Hi @dinesh_kumar_r ,

From what it sounds like, your best bet would be to SERIALIZE the event.  Our team has done this before where we serialized using a Cart ID and by doing this, the Checkout step only gets fired ONCE per purchase.  Does that sound like a solution for your business problem?

 

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dinesh_kumar_rAuthor
Level 4
April 14, 2021
Hi jeff, can you please elaborate more on this. I mean how to implement it technically , on which page which event needs to be serialized & how this will get linked with purchase event because scCheckout & purchase event will fire on different pages.
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