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Connect Adobe Analytics with Adobe Campaign error 53?

vitalin58577727
Level 4
Level 4

Hello, everyone,

I'm trying to connect Adobe Analytics with Adobe Campaign. Unfortunately he always shows me the same error message.

fehler-in-der-verbindung.JPG

fehler-in-der-verbindung2.png

Unfortunately I get the same error message again and again.

Can anyone help me?

3 Replies
hyderziaee
Employee
Employee

Check for two things:

  1. Is the account ID matching on the External Account for Adobe Campaign
  2. Is the Name (Test) matching the External Account label on Adobe Campaign
vitalin58577727
Level 4
Level 4

Hello hyderziaee,

Thanks for the answer.

Yes, the AccountID is the same as the one I entered at Analytics.

And the name is the same.

That's why I uploaded 2 pictures to prove it.

Are there any other suggestions, or do I overlook them?

igarciacufre
Level 1
Level 1

Have you found the answer to this issue? because I am facing the same