I uploaded Clickshare IDs and created segments for a campaign that is running. One thing that is confusing to me is that the Clickshare IDs and unique visitors don’t match the actual send quantity. I am seeing multiple unique users for each Clickshare ID. Is there a reason I'm seeing multiple unique visitors per clickshareID? Shouldn’t I only be seeing one unique user per clickshareID?
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Clickshare IDs are generated and added to each link in the email, and are used to track clicks.
However, if a user clicks on multiple links within the same email, they will be assigned multiple Clickshare IDs, even though they are the same user.
If a user visits your website multiple times, they will be counted as multiple unique visitors. This can happen if a user clicks on multiple links in the same email, or if they visit the website multiple times in a day.
So it is possible that becaise of any of these reasons you are seeing the mismatch
Clickshare IDs are generated and added to each link in the email, and are used to track clicks.
However, if a user clicks on multiple links within the same email, they will be assigned multiple Clickshare IDs, even though they are the same user.
If a user visits your website multiple times, they will be counted as multiple unique visitors. This can happen if a user clicks on multiple links in the same email, or if they visit the website multiple times in a day.
So it is possible that becaise of any of these reasons you are seeing the mismatch