Classification Rule Builder leading to undefined values | Community
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farzaanh
Level 2
December 6, 2024
Question

Classification Rule Builder leading to undefined values

  • December 6, 2024
  • 2 replies
  • 1971 views

Hi all, I'm building a classification in rule builder using REGEX, I have my evar set up for classifications correctly under report suites > conversion classifications. When I test my rules using values that the evar has already collected, I'm seeing my rules classifying the values correctly with no issues. However it's now been 48 hours since first activating the classification, and I'm still only seeing undefined values in Adobe Analytics. Has anyone encountered this and has any tips for troubleshooting?

 

    2 replies

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    December 6, 2024

    Did you run a test on your ruleset with some real data to see if your rules are properly matching your content?

     

    Unspecified usually means that content didn't match any rules, or its newer content that hasn't yet been processed (Classification rules run every 4-6 hours, after the initial backfill that is).

     

    If it's been 48 hours, and nothing has yet shown up, and nothing new has been processed, I suspect that your rules aren't actually working...

     

    I see that you have hidden a bunch of values for privacy, I get that... would you be willing to send me your Regex (something I can copy and paste), and a few samples of data to test?

     

    In the meantime, the best thing you can do is get a table of your original values, copy a bunch of examples from there, and use the "Test Rule Set" to see how that information is processing.

      F
      farzaanhAuthor
      Level 2
      December 6, 2024

      Hey, thanks for the response. I ran a test on my ruleset using the 'Test Rule Set' function within Adobe, and everything classified correctly there. Yeah for sure, here is my Regex: ([^,:]+)[,:]([^,:]+)[,:]([^,:]+)[,:]([^,:]+)[,:]([^,:]+)[,:]([^,:]+)[,:]([^,:]+)[,:]([^,:]+)

       

      And here are some test values:

      AAAAEEEEEE,NA:DDDDCCCCCC,FFFAEEEEE:NAN,NAN:NAN,NAN
      CNT1,CNT2:CNT3,CNT4:CNT5,CNT6:CNT7,CNT8

      1NA,2NA:3NA,4NA:5NA,6NA:7NA,8NA

      F
      farzaanhAuthor
      Level 2
      December 6, 2024

      Ok,

       

      Based on these samples, yes it works, but are these real values or fabricated values? There may be nuances to real values that aren't being accounted for...

       

      • Do you always have 8 items in this format? Is there a chance that only 7 or 6, etc items could be sent?
      • Is the dimension you are using your rules on a list variable, or a prop set up to be processed like a list, that would prevent the actual result being processed in it's full format?
        • i.e. you might be sending "CNT1,CNT2:CNT3,CNT4:CNT5,CNT6:CNT7,CNT8" to s.list1.... but if list 1 is delimited by commas, then you will actually get:
          • CNT1
          • CNT2:CNT3
          • CNT4:CNT5
          • CNT6:CNT7
          • CNT8
      • Is there a possibility that any of your parts result in "0"... Despite being a valid character, and usable in most Regex, Adobe for some reason cannot deal with 0 in classifications

      Yeah we'll always have 8 items in this exact format, and the evar is not a list variable, just a standard evar. Good point on the possible 0 values, but we won't have any 0's in any of the values in each parameter. 

        bjoern__koth
        Community Advisor and Adobe Champion
        bjoern__kothCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        December 9, 2024

        Hi @farzaanh 

        quick question: what do you see if you break down the Unspecified by the eVar you are trying to classify?

        Are we talking about all eVar values not classified or only some?


        If you don't mind, would you share some of those values with me (you can send them as DM)?

        Cheers from Switzerland!
        F
        farzaanhAuthor
        Level 2
        December 9, 2024

        Hi @bjoern__koth 

         

        When I breakdown the Unspecified by the eVar I was trying to classify, I see all values of that eVar that have fired. At the time, it was all eVar values not classified. Now that the classification has run over the weekend, I'm starting to see some of the classifications have values under them, so it's possible Adobe just needed extra time to process the classifications.

         

        I provided some example values above to Jennifer, along with my REGEX, if that works!

         

        Thanks!

        Jennifer_Dungan
        Community Advisor and Adobe Champion
        Jennifer_DunganCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        December 9, 2024

        Question... what is the retention period of your eVar, and when is it set?

         

        Is it possible that the values were set before your look-back? I saw "1 month lookback" in your screenshot... I have never seen it take longer than 24 hours to see classified data; unless maybe that information was set before your lookback?? I don't know if Classifications are made on the "actual values, or also on the attributed values.

         

        I am glad you are starting to see classifications starting to come through though.. but it's still odd that it took so long.

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