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JacobC1
Level 2
February 27, 2025
Solved

CJA: Handling Org. VPN with IP address filter

  • February 27, 2025
  • 3 replies
  • 837 views

We are trying to make our web metrics more accurate in CJA by creating a filter that excludes our organization's VPN IP ranges. However, I just heard from our IT team today and they said our VPN has 100+ ranges and would be almost impossible to filter from metrics. 

 

Has anyone successfully filtered out a VPN like this from their web metrics?

Best answer by Harveer_SinghGi1

Hi @jacobc1 ,

Have you tried bot detection for datastreams to set the bot flag on your data? It provides and XDM field botDetection.score which you can use to exclude bot traffic from your reports in CJA.

Cheers!

3 replies

Harveer_SinghGi1
Community Advisor
Harveer_SinghGi1Community AdvisorAccepted solution
Community Advisor
March 3, 2025

Hi @jacobc1 ,

Have you tried bot detection for datastreams to set the bot flag on your data? It provides and XDM field botDetection.score which you can use to exclude bot traffic from your reports in CJA.

Cheers!

    J
    JacobC1Author
    Level 2
    March 7, 2025

    Thanks for the reply!

    Josh Stephens
    Community Advisor
    Josh StephensCommunity Advisor
    Community Advisor
    March 3, 2025

    Hi @jacobc1,

    As @harveer_singhgi1 mentioned, one approach might be the bot detection rules.  There are some other attributes you can filter on in addition to IP.  Not sure if any of these would help simplify your solution.  (One note, if you enable bot detection, be sure to add the bot information field group to your schema.)

      J
      JacobC1Author
      Level 2
      March 7, 2025

      I have sent the list to our IT team to see if any of the identifiers listed is consistent across the org. I appreciate your help!

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      April 2, 2025

      Hi @jacobc1,

      Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
      Thank you!

      Sukrity Wadhwa
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