Level 2

Solved

Cannot Open "Reports" tab

Forum|Forum|3 years ago
June 27, 2022
2 replies
1929 views

Whenever I attempt to click into the "Reports" tab in Analytics Workspace it never loads and just takes me to Workspaces ... I've tried to re-download report builder but it's not supported by Mac

Analytics

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Jennifer_Dungan

It's also possible that today's Maintenance was causing some access issues.... keep checking https://status.adobe.com/ and if all else fails, try again when everything is back to normal status.

PratheepArunRaj

Community Advisor and Adobe Champion

Dear natmcd99,

Check whether you have access to 'Reports & Analytics' with your Admin. Most likely, an access issue.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

N

natmcd99Author

Level 2

Thanks Pratheep,

I am an Admin & I do have access to that product profile

PratheepArunRaj

Community Advisor and Adobe Champion

Then, it is most likely because of maintenance or cache issues as said by @pablo_childe and @jennifer_dungan. Wait for a day, clear your cache and try it. Should resolve!

If not, raise it with Adobe Customer Care, should be a bug.

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

Pablo_Childe

Community Advisor

likely a cache or vpn issue.

Try logging off any vpns, then try opening an incognito window and see.

Jennifer_Dungan

Accepted solution

Community Advisor and Adobe Champion

It's also possible that today's Maintenance was causing some access issues.... keep checking https://status.adobe.com/ and if all else fails, try again when everything is back to normal status.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded